API

The v1 of our public API lets you create new tasks from outside Socratic. With this version you can set:

• Task title

• Task description

• Workstream

• Work phase

• Defect (optional)

For example, you might create a simple help desk web form that allows end users to enter a name and description of their issue, while defaulting the workstream and work phase values (e.g. “Engineering” and “To Do”) according to your own work routing rules.

Generate an API key

Open app settings

1. Click the Socratic icon at top left, and choose Integrations.

2. Click on API to create an API token.

For the required schemas and payloads, see the Swagger doc here.